timr Backend not available

Incident Report for timr Zeiterfassung

Postmortem

caused by an new metric that ran long running statistic queries on tasks

Posted Apr 01, 2026 - 14:45 CEST

Resolved

This incident has been resolved.
Posted Apr 01, 2026 - 14:44 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 01, 2026 - 08:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2026 - 08:31 CEST

Update

The web application is currently not available, time tracking via the mobile apps is working.
Posted Apr 01, 2026 - 08:30 CEST

Investigating

We are currently investigating this issue.
Posted Apr 01, 2026 - 08:21 CEST
This incident affected: Web Anwendung.